FAQs

How much does BeaconSage cost?

The BeaconSage App is FREE and can be downloaded from iTunes or the Google Play store. Pricing for BeaconSage the platform can be found on the Pricing Page.

What are beacons and how do they work?

A part of the Internet of Things (The Physical Web), a beacon is a small Bluetooth device that continually emits a specific webpage URL.

How are beacons used?

When a phone is within range of a beacon, users who have downloaded the BeaconSage app will see a notice on their smartphones that a beacon is near. When a user selects the beacon on their smartphones, a web page appears on the phone’s screen.

Is the BeaconSage app compatible with both iPhones and Android devices?

Yes, BeaconSage works with both Android and iOS operating systems.

What is the difference between the BeaconSage App and BeaconSage the service?

The BeaconSage App allows you to discover nearby beacons and beacon pages on your mobile device. BeaconSage the service is the online platform used to build beacon pages that are visible in the BeaconSage App.

Is the BeaconSage app required for the BeaconSage software service?

If you have a mobile device running Android OS 5.0 or higher and bluetooth enabled, you don’t need the BeaconSage app to receive beacon notifications. If your mobile device operates on iOS or any version of Android earlier than 5.0, then you will need a beacon detection app. We recommend using BeaconSage.

How do I log into my BeaconSage online account?

Go to www.beaconsage.com/umbraco and enter your username and password.

What type of content can I place on the pages I create in the BeaconSage service?

BeaconSage is a very flexible service which allows you to create forms, interactive cards, and photo galleries for your pages. You can also type text, upload images and link to videos and social feeds. Read more about BeaconSage’s rich features.

How can I get technical support for BeaconSage?

Send us your questions through the Contact Form or call us at 501-374-4638 or toll free at 1-800-995-2747.

Arrow pointing up